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Frequently asked questions

The Basics

What Is The Mail Press?

The Mail Press delivers unique content right to your inbox. Here you can explore your interests and subscribe to start reading and learning today! We've got a little something for everyone, written by our teams of experts.

Cool. How Often Are Newsletters Available?

The Mail Press is delivered to your inbox either weekly, every other week or monthly, depending on the topic. Subscribe to your favorite topics and receive a fresh article directly to your inbox as often as that topic posts.

I'm In. How Much Is This Gonna Cost Me?

Plans start at $2.99 a month, which is less than a cup of some coffee. For mere pennies a day, you can stay up-to-date with topics that you love. Easier than finding the same thing that everyone else reads and written by experts. This is where you want to be.

Is There A Free Trial?

Not right now. It's something we are considering.

This Is Great, But I Need To Cancel. How Do I Do That?

We're sorry to see you go, but understand that sometimes life happens. You can cancel at any time.

To halt your subscription, please request a cancellation here. We're sorry to see you go.

I Signed Up, But I Don't See My Newsletter

There are a few reasons this could happen. First, look at your spam folder. If your newsletter is there, please allow mail from themailpress.com. If your newsletter is not there, please contact customer support.

Found an issue with our website?

If you find any issues with our website, please contact customer support.

Is There An App For The Mail Press?

Not yet, although we are thinking about it. Our thinking is that most people can read their mail on their phone, so…

Is There An All In Subscription?

Not yet, although we are thinking about it. Please contact customer support so we can know how many people want an all in plan.

Account Information

How Do I Login?

You login to themailpress.com using your email address and a unique password.

Can I share my account with someone else?

No. Your user ID should not be shared with anyone else.

How can I keep my account secure?

Your security and privacy are very important to us. You should use a password that has special characters, a combination of upper and lower case letters and at least one number. You should NEVER share your userID and/or password with anyone.

I'm Having Trouble With My Account

It's very unlikely that you'll have issues, but if you do, we are here to help. Should you have a problem, please eplease contact customer support. We promise, a real human will respond to you.

Help! I Can't Remember My Login Details!
  1. If you don't remember your password, you can reset it here.
  2. If you don't remember your email, please contact customer support.
  3. You can see and change your personal information here.

Lastly, if you still need help, Please contact customer support.

Payment Information

How Do I Manage My Personal Information?

To change your name, phone number, address or email address:

  1. Log in to your account.
  2. Click the information you want to update from your account navigation.
  3. Enter your new details and click SAVE.
To Update Your Payment Method:
  1. Log in to your account.
  2. Click My Subscriptions. Note: This will take you to our payment partner, Stripe
  3. Enter a new payment method.
  4. Remember to click Add

The changes will take effect from your next billing date.

Is My Payment Information Safe?

Yes. We partner with Stripe, a leading payment processor. You can learn more about Stripe by visiting https://stripe.com/payments. The safety of your personal information is extremely important to us. We encrypt your information using SSL (secure socket layer) technology to protect your personal data and credit card information from unauthorized access. When your browser is in secure mode, you'll notice a key or lock icon at the bottom of your browser window. Please note: If you pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you after you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided.

Which Payment Cards Are Accepted?

We accept the following payment cards: American Express®, Discover®, MasterCard® and Visa®.

Does The Mail Press Sell My Information?

We do share information with third-party providers. You can read what we do with your information here.

Subscriptions

What Am I Subscribed To?

You can see what topics you subscribe to by clicking My Subscriptions from your account page.

How Do I Explore New Topics?

You can explore these new topics by visiting this page.

How Often Are New Topics Added?

We add new topics all the time. You can explore these new topics by visiting this page.

How Do I Subscribe To New Topics?

When you find a topic that excites you, click the Subscribe box. This will take you to our secure payment partner, Stripe, which will process your subscription. Then, enjoy being in the know about the things that excite you.